Whether you forgot your original password, or just want to change it, follow these steps to change your sign in password:
- Open our mobile app or visit our website
- Click on Forgot Password
- Enter the email address associated with your ONE account
- Check your email for a message from ONE
- Select Click here in the email
- Enter your new password, which must contain:
- At least 8 characters
- At least 3 of the following:
- Lower case letters (a-z)
- Upper case letters (A-Z)
- Numbers (0-9)
- Special characters (ex. !@#)
- Click Reset Password
- Password changed!
Please click here to contact our team if you have any trouble
