Card arrival time

Question

When can I expect to receive my physical card?

Answer

Thanks for signing up for One! We’ll ship your card once you’ve funded your account. Once funded, your card should arrive within 7-10 business days. In some cases, it may take up to 14 business days to arrive.

While you wait for your card to arrive, you may connect your virtual card to Apple Wallet by following the instructions here. In some instances, you may also use your account number and routing number to pay bills or other items that allow ACH payments.

Pro tip: at this time, virtual cards are not available for use at ATMs or via P2P services, such as Venmo or CashApp. Please keep this in mind when choosing your initial funding amount. 

If you’ve not received your within 14 business days, feel free to order a new card.

Be sure to activate your card upon arrival.