What does ONE consider as a direct deposit?

At ONE we consider many forms of income as direct deposits, not just paychecks from employers. 

Income can be:

• Regular paychecks*
• Social security income
• Government salary
• Other government payments such as annuities 
• Retirement payments 
• Unemployment payments 

Direct deposits are not transfers made from ONE personal account to another and, at the moment, we do not support ACH transfers for self-employed individuals. 

If you believe a recent deposit into your account should be considered a direct deposit, please reach out here with the following information:

• Date of Deposit
• Deposit Amount
• Depositor Name
• Reason for consideration

We will review these individually and decisions will be made at the discretion of ONE based on the information provided.

*To qualify as a direct deposit, paychecks must be from a private company or another employer type.