Getting help for Fetch Pay

Have a question about your Fetch Pay card and account? 

Click here to find answers to the most common questions and contact One's Customer Experience team.

Have a question about your Fetch Rewards? 

One has partnered with Fetch to help bring the newest way of earning Fetch Points, so now shoppers can receive them for simply using their Fetch Debit card to make purchases! Every purchase will give 1% back in Fetch Points on the total amount paid!

You can find more information about Fetch Rewards here.

We do not currently have the option to turn Fetch Points into cash on your Fetch debit card. This is something that has been discussed and may be available in the future!