What is a pending debit card authorization?
An authorization hold (also card authorization, preauthorization, or preauth) is a service offered by credit and debit card providers whereby the provider puts a hold of the amount approved by the cardholder, reducing the balance of available funds until the merchant clears the transaction (also called settlement), after the transaction is completed or aborted, or because the hold expires.
You will not have access to the authorization hold amount in your account until the authorization hold expires without being finalized, or is settled and the banking system transfers the funds. If the Pocket balance is low, the transaction may decline.
When will a pending debit card authorization expire?
In the case of debit cards, authorization holds can fall off the account, rendering the balance available again, anywhere from 1-8 business days after the transaction date, depending on the bank's policy. In the case of credit cards, holds may last as long as 30 business days, depending on the type of transaction.
Card authorization holds are common in hotel, rental car services or when you pay for gas at the pump. In these examples, those type of companies want to confirm a valid method of payment has been received prior to providing services or goods and knowing the amount that will be charged.
*Hotel and car rental authorizations may have a duration longer than 5 days, up to 14 days.*
Can a pending card authorization be canceled?
One is not able to release pending card authorization holds placed on your One account. Only the merchant can either release or debit the hold on your One account.
Why is there not a pending card authorization after I made a purchase?
We will place a hold as soon as we get the auth request from the merchant. With large E-commerce merchants such as Amazon, they will hold those auth requests slightly longer and do them in a batch. This is why you may not see the hold in your account right away.
This is how a pending card authorization would show up in the Pocket the transaction took place in: