In order for One to update your phone number, please submit a request to our support team using this form.
Make sure to provide the following info when completing the form:
- Enter your email address associated with your One account
- Select Update my phone number in the form
- Enter your mailing address on file
- Enter your old phone number on file
- Enter your new phone number
Our support team will then review your request and send a link to verify your identity. Once you've successfully verified your identity, we will update your account information with your new phone number. Please note it may take 1-2 business days to process your update.