How do I update my email?

To update the email address associated with your ONE account:

1. Sign in to ONE account.
2. Go to Details on the app, or your profile icon in the top right corner of the website.
3. Tap on View profile under your name.
4. Tap Edit next to your email. Please note: if you are signed into your ONE mobile app, this will redirect you to the website where you may need to sign in again and tap Edit again.
5. Verify your identity by entering the 6-digit code received via text.
6. Type in your new email in both the new email and the confirm email box.
7. Tap Confirm and complete your text verification once more.
8. Once you complete your text verification, you will be asked to verify your email by entering the code that was sent to your new email address.
9. Once you’ve entered your verification code:
1. If on web: you will be prompted to sign back in if you’d like to continue using ONE on the web
2. If on mobile: you may tap the x in the top left corner of the screen to return to your ONE app. Please note: your email will appear updated the next time you open your app.