How do I update my email?

Login to One account from the web. Updating your email is not currently available in our mobile app. Once logged in:

1. Go to Details.
2. Tap on View profile under your name.
3. Tap Edit next to your email. Please note: if you are logged into your One app, this will redirect you to the web where you may need to login again and tap Edit again.
4. Verify your identity by entering the 6-digit code received via text.
5. Type in your new email in both the new email and the confirm email box.
6. Tap Confirm and complete your text verification once more.
7. Once you complete your text verification, you will be asked to verify your email by entering the code that was sent to your new email address.
8. Once you’ve entered your verification code:
1. If on web: you will be prompted to log back in if you’d like to continue using One on the web
2. If on mobile: you may tap the x in the top left corner of the screen to return to your One app. Please note: your email will appear updated the next time you open your app.