Getting Started
- How to fund your One account
- How to connect an external bank to One
- How many external accounts can I connect to One?
- Why didn’t I receive a verification code?
- Can I add my One card to my Apple Watch?
- Will applying to One affect my credit score?
Using One
- Lock your One card
- Missing iOS Widget
- Add One iOS Widget
- What are Scheduled Transfers and how do I use them?
- Using ATMs
- Can I connect my One account to EveryDollar?
My Account
- I closed my One account - how do I apply for a new one?
- I received a card I did not order / in error
- MFA/2FA
- How to update your PIN number
- Card arrival time
- One account types
Pockets
- What is a pocket?
- What are Pocket descriptions?
- Pocket descriptions
- Share a Pocket
- Deleting a Pocket 101
- Pocket settings
Direct Deposits
Payments & Transactions
- Can I use my One card when I travel internationally?
- What is an IMAD number?
- What is a trace number?
- Which pocket will the transaction post to when it settles with the tip?
- My transaction is being declined by Telecheck
- Can I use a third party check service for my One account?
Credit Builder
- Deleting Credit Builder Pocket
- What is Credit Builder?
- How does Credit Builder help with my credit score?
- Am I eligible for Credit Builder?
- What if I’m not eligible for Credit Builder?
- How do I add Credit Builder to my One account?
Check Deposit
- How do I deposit a check?
- Why is my check not showing up as pending?
- What is Check Deposit?
- Check Requirements
- What kinds of checks cannot be processed?
- Do you accept cashier’s checks?
Credit Line
Save & Auto-Save
Mastering your Money
- Learn About The Hidden Costs of Traditional Overdraft Protection
- Welcome Simple Users | We’re Answering FAQs
- How to Save More (Now) | 20 Real Tips
- A Tool to Help You Save: Auto-Save
- 5 Everyday Financial Wins Worth Celebrating
- How to Use Credit Wisely
More Info
- How does One make money?
- Does One offer accounts for minors/teens?
- What are One’s Holidays?
- One’s Financial Privacy Center
- How does One maintain 3.00% APY on Auto-Save?
- Contact One Customer Experience