Flor

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Activity overview

Latest activity by Flor
  • Flor created an article,

    I cannot receive my 6-digit code to my phone number

    If you no longer have access to your account phone number and cannot login, you may login using email verification. To do so: Enter your login information in the login screen Tap on Try another me...

  • Flor created an article,

    How do I update my phone number

    Login to One account from the web. Updating your phone number is not currently available in our mobile app. If you are unable to log in due to no longer having access to the phone number on file, f...

  • Flor created an article,

    How do I update my email?

    Login to One account from the web. Updating your email is not currently available in our mobile app. Once logged in: Go to Details. Tap on View profile under your name. Tap Edit next to your email...

  • Flor created an article,

    What is Credit Line and how does it work?

    Credit Line is a personal line of credit that allows you to borrow money at any time—up to your credit limit. As long as your One account is in good standing, you can use your available credit and ...

  • Flor created an article,

    How will Pocket Protector work on hotels, car rentals, and gas authorizations?

    Hotels, car rental locations, and gas stations typically reserve a larger amount than the expected cost (say $100 at the gas pump or a $200 incidental hold at a hotel on top of the total cost) beca...

  • Flor created an article,

    Can I have Pocket Protector on Shared Pockets?

    Absolutely! Shared Pockets have the Pocket Protector option. Only the Pocket owner can turn on this feature since funds will always be pulled from the Pocket owner's Spend Pocket. For example, let'...

  • Flor created an article,

    Does Pocket Protector work with P2P services?

    Yes, Pocket Protector will work when making transfers and transactions via P2P services such as Venmo or CashApp. 

  • Flor created an article,

    Does Pocket Protector work with ACH transfers?

    Yes, Pocket Protector will work with both card transactions and ACH transfers / payments.  Pro-tip: Use Pocket Protector on your bills Pockets to take the guesswork out of recurring bills that have...

  • Flor created an article,

    Will Pocket Protector work with Scheduled Transfers?

    Yes, Pocket Protector will kick in for Scheduled Transfers. Please note that as with all transfers, you may only initiate a one time transfer (or schedule for same day) if the funds are currently a...

  • Flor created an article,

    Pocket Protector: If I don't have enough funds in Spend, will Credit Line Overdraft Protection kick in?

    At this time, Credit Line Overdraft Protection will not kick in for transactions being made using Pocket Protector. For example, let's imagine Isabella has $50 in their Car Pocket, $200 in their Sp...